FAQs
How fast will I get my order?
Depending on the shipping method you chose, domestic orders within the U.S. typically arrive within 2 – 6 business days.
When will my order ship?
Orders placed before 3:30PM EST Monday through Friday will be shipped same day. Orders placed after 3:30PM EST will be shipped the following business day.
Where will my order ship from?
Orders are shipped from Miami, Florida.
Can I return or exchange my order?
If you are unsatisfied with your purchase, you may return or exchange the item for a refund or swap within 14 days of receipt should it meet the requirements. Please reference our Return Policy page for more details on requirements and shipment.
Can I change my order after I’ve placed it?
We try to get your order shipped as soon as possible, therefore, we are unable to cancel or alter items once your order is placed. You can always return incorrect sizes and/or colors, then repurchase the correct items.
When will I get my refund?
Please allow up to 10 business days from the receipt of your return to be processed and your refund issued back to your original payment. You will get a notification via email once your return has been processed and your payment has been issued.
Where do I send the items I wish to return?
Before you ship your return, please make sure you have followed the return instructions on our Returns Policy page. Please send all return packages to:
Devon Windsor • 4724 SW 74th Avenue • Miami, Florida 33155
How do I take care of my swimsuit?
We do not recommend putting your swimsuit in the washer or dryer. As you do with all delicates, the color, fit and shape are best preserved if you hand wash using minimal detergent in cold water, and lay flat to dry.